• How do I access my leads?

  Each time a lead is generated you will receive a lead notification email prompting you to login to your account. Leads overview When you login, browse to Advertising Leads. The leads table has 4 tabs: New In progress Sign ups LostSome readers

• How do I add or update charity places in 3rd party events?

  Please login to your account and select the Charity places button. To update an existing charity place Select the Update button for the relevant charity place and make the changes. Once you've finiSome readers

• I've logged in but there are no new leads

  Each time a lead is generated you will receive a lead notification email prompting you to login to your account. You have received a lead notification email from us but when you login there are no new leads to download. This is usually for one of the following reasons. Someone else has logged in Someone else has logged in since we sent the email - this is common when lead emails are sent to generic (rather than persoSome readers

• How do I add or update a charity organised event?

  Please login to your account and select the Events button. To update an existing event Select the Update button for the relevant event and make the changes. Once you've finished making your changes, confirm the event details when prompted - this will let us know you want the changes to go live. We'll then qualitySome readers