> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.timeoutdoors.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I've logged in but my event is not there



||| This article is for event organisers.
If you've logged in and your event isn't listed, you probably have another account using different login details.  

|| The **username** is your email address.  
If you don't know the **password**, please use the 'Get password reminder' button at the [login screen](https://www.timeoutdoors.com/signin) to request a reminder.

If you don't know the **username/password** , please contact us via the chat and we'll send you your login details.