> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.timeoutdoors.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I've forgotten my username and/or password


||| This article is for all registered users.
|| The **username** is your email address.  
If you don't know the **password** , please use the 'Get password reminder' button at the [login screen](https://www.timeoutdoors.com/signin) to request a reminder.

If you don't know the **username/password** , please contact us via the chat and we'll send you your login details. If there is any chance of you using multiple email addresses, please let us know each one so we can check which one you used to create your account.